Privacy Policy for Coqoon
At Coqoon, accessible at www.coqoon.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that we collect and record at Coqoon and explains how we use it.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us via email at hello@coqoon.co.uk.
This Privacy Policy applies solely to our online activities and is valid for visitors to our website in regard to the information they share and/or collect with Coqoon. This policy does not apply to any information collected offline or through other channels than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we ask for your personal information. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you send us, and any other information you choose to provide.
How We Use Your Information
We use the information we collect in several ways, including to:
Provide, operate, and maintain our website
Improve, personalise, and expand our website
Understand and analyse how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Detect and prevent fraud
Log Files
Coqoon follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of their analytics services. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Similar Technologies
Like many other websites, Coqoon uses cookies to store information, including visitors' preferences and the pages on the website that they visited. The information is used to optimise the user experience by customising our web page content based on visitors’ browser type and/or other information.
UK GDPR Privacy Policy (Data Protection Rights)
We want to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Protecting children while using the internet is one of our priorities. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Coqoon does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child provided this kind of information on our website, please contact us immediately, and we will do our best to promptly remove such information from our records.